Oversees, directs and assists Service Deli supervisors and employees. Ensures department procedures are followed such as health & safety. Upholds high member services. Prepares business plans and develops managerial strategies to meet targets.

• Provides training programs, ensures schedules answer department’s needs.
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• Directs and advises employees regarding their performance and participates in the daily production.
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• Evaluates and keeps a detailed record of each employee in the department.
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• Makes recommendations for hiring, promotions and termination of employment to the Warehouse Manager.
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• Oversees the flow of operations and makes sure that no inefficiency hinders the department’s procedures.
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• Maintains high level of teamwork and communication both inside and outside the department.
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• Participates in periodic physical inventory (13 times a year). Ensures that proper department procedures are being followed such as health and safety guaranteeing the protection of both employees and members.
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• Determines production requirements based on income statements elaborated from weekly and monthly calculations recording totals of sales and expenses. Needs for accountability to upper management.
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• Monitors equipment, calls and schedules for repair as needed.
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• Supports the management team in ad-hoc location security checks and alarm callouts, as required